Your Information

We acquire information from you that is either personal to you or general in nature:

  • Personal Information: When you register as a member on the Platform, update your information, buy products or services, participate in promotions, or send emails to Us, you give Us with information that We keep and process. Your name, address, phone number, email address, purchase and transaction history, interests, and other ’Personal Information’ may be included.
  • General Information: As a result of your visits to and use of the Platform, we also obtain more general information from you. This general information does not identify you personally and may include your IP address, the date and time you access the Platform, the length of time you spend on the Platform, your browsing history (recorded by the text and graphics files that make up that page), the Internet address of the website from which you linked directly to our Platform, and other such ’General Information.

Collecting and Using Information

Credit/debit card information, as well as personal info, will NOT be recorded, sold, shared, rented, or leased to any third party.

Most of the Platform can be used without disclosing any personal information to Us. Certain services, on the other hand, may need you to provide personal information. We use your information to improve your experience, specifically to: maintain internal records; improve our goods, services, and the Platform; and interact with you if you have ordered, purchased, or engaged in anything on the Platform; We may contact you for market research purposes, and We may send you information about new opportunities, promotions, special offers, and other information that We believe is relevant to you.We may keep a record of any correspondence you provide to Us through the Platform or by email to the addresses shown on the Platform.

We use General Information to make the Platform more useful to visitors (including assessing content of interest to visitors), as well as for other purposes such as determining the Platform’s technical design specifications and identifying system performance or problem areas, tracking activity on

the way the Platform is used, none of which would be in a way that personally would decry

Some of the advertisements you see on the Platform are chosen and delivered by third parties such as ad networks, advertising agencies, advertisers, and audience segment suppliers. These third parties may use cookies, web beacons, and other technologies to collect information about you and your online activities, either on the Platform or on other websites, in order to understand your interests and offer customized advertising to you. Please bear in mind that We have no access to or control over any information gathered by these third parties. The information practices of these third parties are not covered by this privacy policy

Non-Disclosure of Personal Information

You agree to the sharing of your Personal Information inside Fortunaze General Trading LLC. We will not disclose, sell, or rent your Personal Information to any third party outside Fortunaze General Trading LLC unless we have your permission, are required to do so by law or a regulatory authority, or are acting to protect our own legitimate interests.


We place a high priority on protecting your Personal Information and preventing unauthorized access, and we take all reasonable efforts to safeguard your Personal Information from unauthorized access, use, alteration, disclosure, or destruction. While We have put in place physical, technological, and administrative safeguards to protect and preserve your Personal Information, We cannot guarantee that the Personal Information you submit or transmit over the Platform or e-mail is absolutely secure and safe.

Use of Cookies

The Platform, like many other websites, makes use of cookies, which are little files that store information on your computer’s hard drive. Cookies allow the Platform to recognize account holders, track new users, collect session information, and improve your overall experience. Most browsers accept cookies by default, however you can disable cookies in your browser if you choose. For online advertising campaigns, cookies are automatically deleted after one (1) month.

We recommend that you leave cookies ’on’ in order to have a better experience on the Platform. Cookies may be delivered to you on occasion by organizations advertising on Our behalf or on behalf of Our subsidiaries. We have no control over these cookies, and they are not covered by our Privacy Policy

Handling payments

Unless otherwise specified, this Platform processes any payments by debit or credit card, bank transfer or other means via external payment made to Authorised Fortunaze Retailers and other appropriate service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Platform is not involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed or not.

The Rights of Users

Users may exercise certain rights regarding their Data being processed by the Owner.

In particular, Users have the right to do the following:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the Processing of their Personal Data.

Object to Processing of their Data. Users have the right to object to the Processing of their Data if the Processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section Users rights to object to Processing

Access their Data. Users have the right to learn if their Data is being processed by the Owner, obtain disclosure regarding certain aspects of the Data Processing and obtain a copy of the Data undergoing Processing.

Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.

Restrict the Processing of User Data. Users have the right, under certain circumstances, to restrict the Processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.

Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.

Receive their Data and have it transferred to another Data Controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another Data Controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the Processing is based on the Users consent, on a contract which the User is part of, or on pre-contractual obligations thereof.

Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Selling goods and services online

Personal Data collected is used to provide the User with Services or to sell goods, including payment and possible delivery.

Personal Data which is collected to complete the payment may include the debit or credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Platform depends on the payment method or system used.

Push notifications

This Platform may send push notifications to the User to achieve the purposes outlined in this Privacy Policy.

Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing the settings for this Platform, or all of the apps on the particular device.

Users must be aware that disabling push notifications may negatively affect the utility of the Platform.

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